Refund policy

We have a 48 hours return policy, which means you have 48 hours after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bar@myelevationbeautybar.com. If your return is accepted, we’ll contact you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at bar@myelevationbeautybar.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned
we cannot accept returns on sale items or gift cards.

Exchanges
Only if the item is damaged or if you receive the wrong item it also must be approved first.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.